Privacy Policy
Last updated: 14 December 2025
This Privacy Policy explains how Connect Humanity (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or shop at connecthumanity.com.kh (the “Site”).
1) Who we are
Legal entity: HUMANITY CO., LTD. (operating as Connect Humanity) Connect Humanity Letterhead_202…
Contact: support@connecthumanity.com.kh | +855 85 509 448 | Building No. 2, Street No. 2, Svay Dangkum, Siem Reap, Kingdom of Cambodia Connect Humanity Letterhead_202…
2) Information we collect
We may collect:
- Identity & contact: name, phone number, email, shipping/billing address
- Order details: items purchased, order history, payment confirmation (we do not store full card details if processed by a payment provider)
- Device & usage: IP address, browser type, pages visited, cookies and similar technologies
- Customer support: messages you send us (email/WhatsApp/social messages, if used)
3) How we use your information
We use your information to:
- Process orders, deliveries, returns, and refunds
- Communicate order updates and customer support
- Prevent fraud and improve security
- Improve our Site, products, and customer experience
- Send marketing messages only if permitted (you can opt out anytime)
Cambodia’s e-commerce framework includes consumer protection and data/security expectations for online commerce.
4) Cookies
We use cookies to help the Site function (e.g., cart, session), understand Site usage, and improve performance. You can disable cookies in your browser, but parts of the Site may not work correctly.
5) Sharing your information
We may share personal information with:
- Delivery/logistics partners (to ship your order)
- Payment processors (to process payments securely)
- Service providers (website hosting, analytics, customer support tools)
- Authorities where required by law or to protect rights and safety
We do not sell your personal information.
6) International transfers
If we use service providers outside Cambodia, your information may be processed in other countries. We take reasonable steps to ensure appropriate safeguards.
7) Data security & retention
We apply reasonable administrative, technical, and physical safeguards. We keep personal information only as long as needed for the purposes above, including legal/accounting requirements.
8) Your choices
You may request access, correction, or deletion of your personal information where applicable by contacting us at support@connecthumanity.com.kh . Connect Humanity Letterhead_202…
9) Children
Our Site is not intended for children. If you believe a child provided personal data, contact us to remove it.
10) Legal compliance and updates
Cambodia has been developing a comprehensive personal data protection framework; we will update this policy as laws and requirements evolve.